logo

Hakuba Highland Hotel, Hakuba

Book on our site
Up to 10% less
than Booking.com
Check rooms and rates
From175US$ /night
Check-in
04Dec2024Select date
Check-out
05Dec2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

21582 Hokujo Hakuba Kitaazumi-Gun, Hakuba, Japan, 399 - 9301

Hakuba Highland Hotel is a 3-star establishment nestled in the picturesque mountains of Hakuba, Japan. The hotel offers ski-in/ski-out access, making it convenient for winter sports enthusiasts. It features a mix of traditional and modern amenities, including hot springs and health club facilities. Guests can enjoy stunning views of the Japanese Alps from select rooms while being in close proximity to popular ski resorts.

Location

Located just a 1-minute drive from Hakuba Valley Ski Area, the hotel is strategically situated for easy access to skiing and other outdoor adventures. Guests can utilize the free shuttle service to nearby attractions, including the JR Hakuba Train Station and major ski resorts. The surrounding area features natural beauty, including Chubu-Sangaku National Park, and cultural highlights like the Hakuba Art Museum. The hotel is approximately 46.5 miles from Matsumoto, making it accessible for travelers.

Rooms

Each room at Hakuba Highland Hotel is equipped with a private bathroom and features linen yukata robes for added comfort. Select accommodations offer beautiful views of the surrounding Japanese Alps, enhancing the overall guest experience. All rooms include essential amenities like a refrigerator, an electric kettle with green tea, and air conditioning. Bathrooms are fitted with shower/tub combinations, deep soaking bathtubs, and electronic bidets.

Eat & Drink

The hotel's onsite buffet restaurant, MAIN DINING ROOM, serves a variety of local cuisine, providing guests with a taste of the region's culinary offerings. Guests can enjoy meals in a comfortable setting, with an emphasis on fresh, seasonal ingredients. The restaurant atmosphere is designed to cater to both casual diners and those seeking a more extensive dining experience. Additional dining options are available nearby for guests looking to explore local flavors.

Leisure & Business

Leisure facilities at Hakuba Highland Hotel include a health club, sauna, and mineral hot spring, providing guests with opportunities for relaxation after outdoor activities. A fitness center is also available for those looking to maintain their workout routines. For business travelers, the hotel offers essential services including complimentary wireless Internet access and meeting spaces. Recreational activities such as snowshoeing, sledding, and ski equipment rentals enhance the leisure experience.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Twin Room
Max:
3 persons
20 m² 
Bed options:
2 Single beds
Mountain view
Shower
Heating
Check Prices
Standard Room
Max:
3 persons
20 m² 
Bed options:
2 Single beds
Garden view
Shower
Heating
Check Prices

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Center
Hakuba3300 ft
Airports
Matsumoto (MMJ) 43.9 mi
Toyama (TOY) 80.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • No pets allowed
  • Baggage storage
  • Ski to door
  • Ski storage
  • Elevator
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Fitness center
  • Skiing
  • Hiking
  • Cycling

Guest Parking

  • Electric kettle

Services

  • Free shuttle service
  • Ski equipment rental
  • Laundry
  • Ski pass vendor

Dining

  • Restaurant

Business

  • Fax/Photocopying

Children

  • Game room

Spa & Leisure

  • Garden area
  • Sauna
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Hot spring bath
  • Open-air bath
  • Public Bath

Room features

  • Air conditioning
  • Heating

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Location

21582 Hokujo Hakuba Kitaazumi-Gun, Hakuba, Japan, 399 - 9301
Map view
21582 Hokujo Hakuba Kitaazumi-Gun, Hakuba, Japan, 399 - 9301
Nearby
Hokujo
Kitano Shrine
1000 ft
Restaurants
Kikyo-ya
1.2 mi
1909-1 Hokujo
Sobajin
1.4 mi
2126-2 Hokujo
Fish Republik
3300 ft
6376-2 Hokujo
Tottsuan
4800 ft
1346-1 Hokujo
Gohan Bar
1.4 mi
2233-1 Hokujo 1F
Zou
1.8 mi
6354 Hakubacho Hokujo

Reviews and Ratings

Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
scenic view
helpful staff
distance from restaurants
limited dining options
7.8/10
Very good
Rooms
7.8
Location
6.8
Service
8.7
Dining
7.9
Guest reviews
7.8/10
based on 15 review
8.1
8.1/10based on 48 review
Laurence
United Kingdom, June  2024
7.6/10

The hotel offers exceptional value with impeccable service and comfortable rooms, albeit some issues with the location. The staff are kind and helpful but gave inaccurate information about certain facilities and transportation options. The dining experience is varied with a good selection of food. The facilities provided are of high quality.

Rooms
8.0
My room overlooked the car park and had a slight smell during meal times, but overall it was comfortable and of exceptional value.
Service
7.0
The staff were kind and helpful, although I was misinformed about certain amenities and transportation options.
Location
6.0
The hotel is slightly inconvenient to access the slopes, but the shuttle service to Hakuba Valley and the outdoor onsen during snowfall are great highlights.
Dining
9.0
The dining experience offered a perfect assortment of food choices, including famed USDA prime-aged steaks.
Facilities
8.0
The hotel provides laundry, shuttle services, ski pass vendor, and ski equipment hire, enhancing the overall stay experience.
Rex
United States of America, May  2024
9.0/10

I absolutely loved my stay at the hotel! The rooms were newly renovated and incredibly spacious with a long sofa, making them super comfortable. The service was the real highlight, with a shuttle service available until 19:00, and the staff kindly drove us home in a snowstorm. The location, although a bit far from the resorts and restaurants, offered a perfect mountain view. The dining experience was fabulous, offering a good variety of Japanese cuisine. The facilities were top-notch as well.

Rooms
9.0
The rooms were renovated and clean, providing a comfortable stay.
Service
10.0
The staff were incredibly helpful and accommodating, making our stay extra special.
Location
8.0
While slightly far from the resorts and restaurants, the hotel's location offered a perfect mountain view.
Dining
9.0
The dining experience was fabulous, offering a great variety of Japanese cuisine.
Facilities
9.0
The hotel's facilities were top-notch, providing everything needed for a comfortable stay.
scenic view
distance from restaurants
Eric
United Kingdom, May  2024
8.0/10

My stay at the hotel was a mix of highs and lows. The rooms were clean and spacious by Japanese standards, offering exceptional value for money with impeccable service. However, I had to stay at another hotel for a night at my own expense due to storage issues. The staff, on the other hand, went above and beyond, even opening the coffee machine early for me when I forgot to reserve breakfast.

Rooms
8.0
The rooms were clean and roomy for Japanese standards.
Service
9.0
The staff were fantastic and very helpful, showing sincere hospitality.
Location
7.0
The location was outstanding from a scenic point of view, but a bit far from the town center, station, and ski facilities.
Dining
8.0
The dining experience offered a spread of tasty options for breakfast and dinner.
Facilities
8.0
The hotel provided laundry service, shuttle service, ski pass vendor, and ski equipment hire.
Thomas
United Kingdom, April  2024
7.8/10

The hotel offers spacious and clean rooms, with powerful individually controlled AC, but it can get a bit tiring after a few breakfasts. The staff provide above-and-beyond service, with occasional minor issues. The location is a bit inconvenient, requiring a 15-minute uphill walk from Hakuba valley, but offers easy access to various ski slopes. The dining experience provides decent variety and is considered a good value meal. The facilities are well-maintained, but some areas may feel a bit outdated.

Rooms
8.0
The rooms were clean and roomy for Japanese standards.
Service
9.0
The staff were very obliging and provided amazing service, although some minor communication issues were noted.
Location
7.0
The hotel is on the outskirts of Hakuba village, requiring a uphill walk, but offers convenient access to multiple ski slopes.
Dining
8.0
The dining spread for breakfast and dinner was decent, offering good variety with Japanese cuisine.
Facilities
7.0
The facilities are well-maintained but may feel a bit tired after repeated use.
clean
inconvenient location
John
United Kingdom, March  2024
7.6/10

I had a mixed experience at this hotel. The staff was incredibly kind and even went out of their way to accommodate my breakfast needs when I failed to reserve it. The rooms were of decent size, but unfortunately, mine was not made up each morning. The location offered stunning snow mountain views but was a bit far from the town center and ski facilities.

Rooms
6.0
The rooms were of decent size but were not made up each morning.
Service
9.0
The staff was extremely kind and helpful, providing sincere hospitality during my stay.
Location
7.0
The hotel's location on top of a hill behind Hakuba Station offered outstanding snow mountain views but was a bit far from the town center and ski facilities.
Dining
8.0
The dining experience was fabulous with plenty of choices and a menu full of opportunities to sample Japanese cuisine.
Facilities
8.0
The hotel offered laundry services, free shuttle service, ski pass vendor, and ski equipment hire.
Toby
United Kingdom, February  2024
8.0/10

My stay at the hotel was truly exceptional with its incredible mountain view and impeccable service. The rooms, although in need of an update, provided comfort and value. The corner location did not hinder my enjoyment, but some odors during meal times were noticeable.

Rooms
8.0
The rooms offered exceptional value and comfort despite needing an update. The mountain view was a definite highlight.
Service
9.0
The staff demonstrated sincere hospitality and kindness throughout my stay. The service was impeccable, though some inconveniences were noted with other staff members at times.
Location
7.0
The hotel's location, while away from the slopes and a bit distant from the bustling area, provided a serene atmosphere with a stunning view of the mountains. The 3 pm check-in rule was a slight inconvenience for travelers.
Dining
8.0
The dining options were primarily Japanese, offering high-quality dishes made from fresh local products. The range of Japanese and Western foods was satisfying, although beef dishes were highlighted.
Facilities
8.0
The hotel facilities, including laundry services, shuttle service, and ski-related amenities, were well-maintained and convenient. The property lacked some facilities for apres-ski activities.
Impeccable Service
Odors
Daniel
United Kingdom, February  2024
8.8/10

I couldn't have asked for a better stay! The hotel offered little snacks and a neck massager in the room, and the view of the mountains was simply breathtaking. The service was impeccable, and the rooms were extremely comfortable, making the whole experience exceptional.

Rooms
10.0
The rooms were powerful, individually controlled, and provided little snacks and a neck massager, making the stay exceptionally comfortable.
Service
9.0
The staff was very helpful and friendly, going above and beyond to provide shuttle services, especially during a snowstorm. Their sincere hospitality and excellent food truly made the stay memorable.
Location
8.0
The hotel had a beautiful design with a great fire and sitting area offering a stunning view of the mountains. While it's not the most convenient to get to the slopes, the in-house onsen was terrific.
Dining
8.0
The dining experience was worth trying, offering a great range of food with a good variety at a great value.
Facilities
9.0
The facilities were top-notch, providing everything one could need for a comfortable and enjoyable stay.
Christopher
United Kingdom, February  2024
8.0/10

This hotel offers exceptional value with impeccable service, comfortable rooms, and a variety of facilities. The beautiful surroundings enhance the stay, although snow gear might not be too appealing here.

Rooms
8.0
The rooms are very comfortable and clean, providing a cozy retreat after a day out in the snow.
Service
9.0
The staff are very obliging and go above and beyond to assist guests, offering shuttle services to the nearby Hakuba valley.
Location
7.0
The hotel has a great fire and sitting area with an amazing view of the mountains, but it may be a bit challenging to get to-and-from the slopes. The 15-minute walk uphill from Hakuba valley could be strenuous for some.
Dining
7.0
The dining experience is worth trying, with a great range of food made from fresh local products.
Facilities
9.0
The hotel offers excellent facilities, including laundry, shuttle service, onsen facility, and a beautiful view of the snow-capped mountains.
Charles
United States of America, January  2024
7.2/10

My stay at the hotel was a mix of positives and negatives. The rooms were powerful and individually controlled, but I ended up having to stay at another hotel for a night at my own expense. The hotel is located at the end of the corner, making it a bit isolated, but you can still smell the food aromas during breakfast and dinner times.

Rooms
8.0
The rooms were powerful and individually controlled.
Service
7.0
The staff were very obliging and went above and beyond, especially providing shuttle services to Hakuba valley. However, there was a delay in identifying our booking.
Location
6.0
The location was outstanding from a scenic point of view, but it was a little far from the town center, station, and ski facilities.
Dining
8.0
The dining experience offered good variety and the opportunity to taste Japanese cuisine. Plus, it was the best value meal available.
Facilities
7.0
The hotel offers laundry service, shuttle service, a ski pass vendor, and ski equipment hire.
Caroline
United Kingdom, December  2023
7.2/10

My stay at the hotel was a mix of good and not so good experiences. The rooms, while a bit outdated, were clean and more spacious than the typical Japanese standard. However, I had to spend a night at another hotel due to an issue. The location was lovely but a bit inconvenient for accessing nearby amenities. The service was friendly and went above and beyond, although there were some miscommunications. The dining options were decent but could have had more variety.

Rooms
7.0
The rooms, even though a bit outdated, were clean and roomy for Japanese standards.
Service
8.0
The staff was very obliging and provided excellent shuttle services. However, there were some misinformations about available facilities.
Location
6.0
The location had beautiful scenic views but was a bit far from town center and ski facilities.
Dining
7.0
The dining experience was reasonable, with a decent spread for breakfast and dinner but lacking a bit in variety.
Facilities
8.0
The hotel offered laundry, shuttle services, and other convenient amenities.
Friendly staff
Miscommunications
Malcolm
United Kingdom, October  2023
8.0/10

The hotel is situated in lovely surroundings with doors wide open, making the room smell during meal times; however, the rooms were adequate. The service was exceptional with the staff going above and beyond to assist, including driving us home in a snowstorm. The location offers stunning views but is a bit distant from the town and ski facilities. The dining experience was substantial, although not everyone might find it perfect. The facilities were good overall.

Rooms
7.0
The rooms, although at the end of the corner with odors during meal times, were still adequate with wide-open doors.
Service
10.0
The service was HANDS DOWN AMAZING, with the staff being very helpful and even driving us home in a snowstorm.
Location
8.0
The location offers outstanding scenic views but is a little far from the town center, station, and ski facilities.
Dining
7.0
The dining was substantial, though personal taste may vary on the overall opinion.
Facilities
8.0
The facilities were good overall.
James
United Kingdom, August  2023
7.0/10

The hotel offers clean and comfortable rooms with friendly staff but can be inconvenient at times. The location boasts a great view but is a bit isolated, with notable dining options. The facilities are satisfactory but could use improvements.

Rooms
7.0
The rooms, although clean and comfortable, had a few drawbacks like the lingering cooking smells during meal times. We had to stay at another hotel one night at our own expense.
Service
9.0
The service was friendly and helpful, with kind staff members going out of their way to accommodate special requests, like opening the coffee machine early when breakfast was overlooked.
Location
6.0
The location has stunning scenic views but is slightly distant from the town center, stations, and ski facilities. It's excellent for nature lovers willing to trade convenience for a picturesque setting.
Dining
7.0
The dining experience was worth trying with a variety of tasty options available. However, there were some mixed opinions, and improvements could enhance the overall dining experience.
Facilities
6.0
The hotel offers a range of facilities like laundry, shuttle services, and equipment hire, meeting basic needs but may benefit from upgrades to enhance guest comfort.
John
United States of America, July  2023
8.2/10

The hotel sits atop a small hill with a perfect mountain view, offering a cozy and clean stay with friendly staff. However, the distant location from resorts and restaurants can be a drawback, and the late check-in timing may inconvenience some travelers.

Rooms
9.0
The rooms were very comfortable, clean, and roomy for Japanese standards, providing a lovely setting for photography.
Service
8.0
The service, highlighted by taking guests to dinner and sweet gestures, turned out to be the real highlight of the stay.
Location
7.0
The hotel is at the top of a small hill, boasting a perfect mountain view and a 15-minute walk to Hakuba Valley, although the distance from resorts and restaurants may require expensive transportation.
Dining
8.0
The in-house onsen and diverse spread for breakfast and dinner offered a satisfying dining experience.
Facilities
9.0
The facilities were well-equipped to make the stay comfortable and enjoyable.
Frank
United States of America, July  2023
7.6/10

My stay at the hotel was a mix of positives and negatives. While the rooms were a bit outdated and I had to stay at another hotel for one night at my own expense, overall, it did not significantly affect my experience. The hotel offered exceptional value and impeccable service with comfortable rooms.

Rooms
7.0
Though the rooms could do with an update, it didn't spoil my stay. They were comfortable and met my needs.
Service
9.0
The staff went out of their way to assist me, even making transport arrangements and bending the rules to accommodate my needs.
Location
6.0
Dining
8.0
The dining experience was varied with many choices, and the food was absolutely tasty.
Facilities
8.0
The hotel offers laundry services, shuttle service, a free shuttle to ski facilities, ski pass vendor, and ski equipment hire.
Comfortable Rooms
Outdated Decor
Jessica
United States of America, June  2023
7.6/10

The hotel offers decent-sized rooms, some with captivating mountain views, though not all open for guest use. The staff go above and beyond with their shuttle services to Hakuba valley. The location, while a bit far from the center, boasts a great fire and sitting area with stunning mountain views. The dining experience provides a good variety but could use a bit more selection.

Rooms
7.0
The rooms, despite some not being open for guest use, are generally of decent size.
Service
9.0
The staff are very obliging and provide excellent shuttle services.
Location
6.0
The hotel is a bit far from the busy area but has a great fire and sitting area with an amazing mountain view.
Dining
8.0
The dining, with variable assortments, offers a good selection but could benefit from more variety.
Facilities
8.0
The hotel offers laundry, shuttle service, free shuttle service, ski pass vendor, and ski equipment hire.
Show more
Want to see Exclusive Early Booking Rate?
Get exlusive rates right now!
Check Rates

Next best alternative

Ideas for your future trips.
Check-in
04Dec2024Select date
Check-out
05Dec2024Select date
Rooms and Guests2 Guest, 1 Room